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The best I've had
WI-C100 23-02-2026 af JDUBZ (Storbritannien) Godkendt køber Godkendt
I love this! Great sound, long lasting battery and you can easily tell when you've turned them on and off, which I cannot say for other popular earbuds.
Fremragende
Fremragende
Fremragende
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no durable cables
WI-C100 01-12-2024 af Aliiii (Storbritannien)
It broke down in 1 year because it did not have durable cables.
God
Gennemsnitlig
Gennemsnitlig
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194 brugeranmeldelser
Not worth it
WI-C100 09-04-2026 af Music Lover 22 (Storbritannien) Godkendt køber Godkendt
These are not my favourite headphones. I can’t run with them because they keep falling out my ears no matter which tops I place on the ear buds. The set up was over complicated for what these are. They keep turning themselves off. When I’m doing stuff around the house and have them on, I can’t move my head too much as it pulls them out my ears. I’ve already lost one set as they fell off my shoulders whilst I was shopping and I had to speak to someone. I didn’t realise until a little later. My daughter bought me a second set and I still feel the same way. They’re too expensive and there are cheaper sets that play better.
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Hi,
Thank you for your feedback.
We're sorry to hear about your experience with your WI-C100, and that the headset didn't meet your expectations. This is not the experience we aim to provide, as we continuously strive to deliver the best quality possible.
Please make sure to follow the steps at this link to wear and adjust the headset for your maximum comfort and fit: https://cutt.ly/otFEcBwJ
Additionally, we'd like to highlight that the headset turns off automatically due to low battery. In this case, make sure to fully charge the headset before using it, following the steps here: https://cutt.ly/3tFEmq0l
To check the remaining battery charge, you can follow the steps here: https://cutt.ly/ZtFEmckQ
In case the issue happens while the headset is charged, please try the steps below:
1. Update the headset to the latest version using this link: https://cutt.ly/rtFEQuKl
2. Reset the headset by following the steps here: https://cutt.ly/StFEQxAc
3. Initialise the headset to the factory settings, following the steps here: https://cutt.ly/MtFEQTzy
Furthermore, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW (Please copy and paste the links into your browser).
Menna @Sony Support UK
Sony Kopfhörer
WI-C100 09-03-2026 af Manuela urtel (Tyskland) Godkendt køber Godkendt
Ich hab es nicht bereut die Kopfhörer gekauft zu haben. Ich bin sehr zufrieden mit den Kopfhörern.
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The best I've had
WI-C100 23-02-2026 af JDUBZ (Storbritannien) Godkendt køber Godkendt
I love this! Great sound, long lasting battery and you can easily tell when you've turned them on and off, which I cannot say for other popular earbuds.
Fremragende
Fremragende
Fremragende
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Accaunt difficoltoso
WI-C100 14-02-2026 af Aviere (Italien) Godkendt køber Godkendt
Tre stelle per la difficoltà con Accaunt altrimenti le cuffie funzionano
Fremragende
God
God
Oversættelsen er ikke tilgængelige lige nu. Prøv igen senere
Ciao, grazie mille per il tuo feedback sulle WI-C100. Ci fa molto piacere sapere che le cuffie ti soddisfino e che funzionino bene. Ci dispiace però sapere che abbia avuto qualche grattacapo con la gestione dell'Account Sony. Se hai ancora problemi, non esitare a chiamarci qui: https://cutt.ly/StmSjuOQ (copia e incolla il link in una nuova finestra del tuo browser).
Great all-round headphones
WI-C100 26-01-2026 af tomao (Storbritannien) Godkendt køber Godkendt
Great, reliable product at a very competive price point - good sound and excellent battery life.
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Bad quality
WI-C100 16-12-2025 af Gegee (Storbritannien) Godkendt køber Godkendt
Really bad sound quality not like them I did throw them away
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Hi,
Thank you for your feedback.
We're sorry to hear that the sound quality of your WI-C100 didn't meet your expectations. This is certainly not the experience we aim to provide, as we continuously strive to deliver the best possible quality.
You can use the Sound Connect app to adjust the bass level following the steps at this link below: https://cutt.ly/9rm6efMR
Regarding the sound issue, please make sure to follow the steps here and test again: https://cutt.ly/qrm549d0
If the issue remains, follow the steps below:
1. Make sure that the headset is updated by following the steps here: https://cutt.ly/rrnhRq3Y
2. Reset the headset by following the steps here: https://cutt.ly/IrnhRhRH
3. Initialize the headset by following the steps here: https://cutt.ly/TrnhRTLF
If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser)
Nadine @Sony Support UK
WI-C100 Cuffie intrauricolari wireless
WI-C100 15-12-2025 af AntonioMa (Italien) Godkendt køber Godkendt
Comperato, connesso al WLA-NS7 in pochi secondi, funziona perfettamente. Comperato per ascoltare le trasmissioni televisive, mi sono reso conto che con estrema facilità posso connetterlo al mio PC o al telefono mobile
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Great Base!
WI-C100 12-12-2025 af Lyv1 (Storbritannien) Godkendt køber Godkendt
I bought it a few weeks back and I love it! They are great!
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Rapport qualité/prix est imbattable
WI-C100 30-11-2025 af Doume 78 (Frankrig) Godkendt køber Godkendt
La qualité du son est bonne, les commandes aisées et surtout l'autonomie est extraordinaire. Et pour couronner le tout le rapport qualité/prix est imbattable. Seuls petit bémols, la prise USB n'est pas la plus courante et le fil est un peut trop long, ce qui n'est pas toujours très pratique ou confortable.
God
God
God
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Excellent bluetooth headset
WI-C100 25-11-2025 af GHS2 (Storbritannien) Godkendt køber Godkendt
I needed a new headset and opted for this one based on reviews I read elsewhere. The setup instructions are not great but once charged and paired it has been excellent.
Fremragende
Fremragende
God
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Non compatible
WI-C100 17-11-2025 af Ms brhm (Irland) Godkendt køber Godkendt
I bought the product using reward points. I am using iphone 14 unable to charge the headphone. Unhappy purchasing the headphones
God
God
Dårlig
Oversættelsen er ikke tilgængelige lige nu. Prøv igen senere
Hi,
Thank you for your feedback.
We’re sorry to hear about your disappointment regarding the inability to charge your headset using your iPhone charger.
Your feedback is valuable; hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration.
However, you can charge the headset using a USB Type-C cable. You can learn more about how to charge the headset here: https://cutt.ly/ktrrAck7 (Copy and paste the link into your browser)
If you need any assistance, do not hesitate to contact us using the details provided in the following link: //cutt.ly/heoRCkdW (Copy and paste the link into your browser)
Nadine @Sony Support UK
Very good Sony Bluetooth earphones.
WI-C100 30-10-2025 af Sony Bluetooth earphones (Storbritannien) Godkendt køber Godkendt
This Sony Bluetooth earphones were great in many ways. However only thing I can criticise about is that it slips out of neck very easily and you can't even tell it dropped off somewhere, so you have to be very careful. Part from that I love Sony products. Therefore I gave three stars.
Fremragende
Gennemsnitlig
God
Oversættelsen er ikke tilgængelige lige nu. Prøv igen senere
Hi,
Thank you for your feedback.
We’re happy to hear that you're enjoying your WI-C100. Yet, we're sorry to learn that it slips out of your neck easily.
You can learn more about how to wear the headset correctly by following the steps at this link: https://cutt.ly/Hr5KgM8g
Additionally, you can find the precautions at this link: https://cutt.ly/br5KxI2D
If you need any further assistance, do not hesitate to contact us using the details provided in the following link: //cutt.ly/heoRCkdW
Nadine @Sony Support UK