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4.0 baseret på 1 brugeranmeldelse

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Ydeevne

Fremragende

Design

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God

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I Found.

SCBI10 16-11-2021 af my Word (Storbritannien)

I Found The Phone Won't Update As it's Saying That I'm not connected to the internet an when I Check IAM

Ydeevne

Fremragende

Design

Fremragende

Brugervenlighed

God

Oversættelsen er ikke tilgængelige lige nu. Prøv igen senere

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Svar fra Sony Support Team
18-11-2021

Hi,

Thank you for your review.

We're entirely sure what is the exact issue with your internet, we recommend connecting your device to different source of WiFi connection and try the software update again.

If the issue is still evident, we'd recommend performing a software repair via Xperia Companion as an attempt of rectifying the issue, it can be downloaded on your PC/Laptop from this link: https://bit.ly/2XTnL4F (Copy and paste the link in your browser).

Also, make sure that a backup is created before performing the software repair. For more info about the backup methods, check this link: https://bit.ly/34eYQIz

If the issue persists, we would like to be able to offer some assistance, so please don't hesitate to contact us using the details here: https://bit.ly/2VBcJwW.

Mennah @Sony UK